Information in English

Below you can read the letter that have been sent out to all business customers.

To all REFA Business Customers

We are writing to you to inform of the new waste collection scheme, which will be implemented from the middle of April 2023. The new bins will be delivered in April, May or June 2023.

The scheme is offered to businesses that produce waste, that in type and amount corresponds to a household.

Therefore, REFA only offers these schemes, including waste bins, frequency of collection and service, that are offered to households in the municipality.

Companies located on islands are asked to contact REFA.

The climate plan for a green waste sector and circular economy

In 2020, a majority in parliament entered into the agreement “Klimaplan for en grøn affaldssektor og cirkulær Økonomi”. The plan for a green waste sector puts new demands on the waste sector, including household collection of ten waste types and requirement of common national symbols, which shall help us all with correct sorting. This means, that all must sort waste in ten different types, which shall be recycled or utilised. The new requirements will reduce CO2 emissions for the benefit of the climate.

The new collection scheme includes nine out of ten waste types for businesses

The current collection scheme of residual waste as well as paper, glass and metal will be supplemented with the collection of bio waste, cardboard, plastic, food- & beverage cartons and hazardous waste. The tenth waste type is textile waste. Textile waste must be handed in at the recycling station.

The new standard solution looks like this:

• 240 litre two-room bin for bio waste (small room – 96 litre) and residual waste (big room – 144 litre). Emptied every two weeks.
• 240 litre two-room for glass/metal (small room – 96 litre) and paper/small cardboard (big room – 144 litre). Emptied every five weeks. When the new scheme is fully implemented, the two-room bin will be emptied every four weeks.
• 240 litre plastic sack for plastic and food- & beverage cartons. Collected every four weeks. The plastic sack can also be handed in at the recycling stations.
• Red environment box for hazardous waste. The box is collected and swapped together with the plastic sack when the box is filled and put out. The environment box can also be swapped at the recycling stations.

The fee for the new standard solution is: DKK 2,272,- excl. VAT per year.

Possibility for additional purchase of more frequent collection or more bins

If you wish for more frequent collection, a bin for plastic and food- & beverage cartons or more or bigger bins to, for example, residual waste or paper/cardboard, you can see more about the possibilities for additional purchase at www.refa.dk/indsamlingsordning-2023/priser/priser-for-erhverv.

With your new collection scheme you get the following delivered:

• 240 litre two-room bin for residual waste and bio waste.
• Lunch basket for indoor use with appertaining green bags for your bio waste.
• Roll with 240 litre see through plastic sacks with handles, for collection of plastic and food- & beverage cartons.
• Red environment box for hazardous waste. (For example, bulbs, bottles with warning labels and small electronics).
• A sorting instruction, so you can see how your waste shall be sorted.

When is the new collection scheme going to be implemented?

The new collection scheme will be implemented from the middle of April and the months afterwards. By the end of March, you can see the date for when the new scheme will become relevant for you. Pay attention to, that you have to log into MitID Erhverv. If this is not set up, you are welcome to contact REFA customer centre.

You will not be charged for the new scheme until the new bins are installed. All current and new prices can be seen on REFAs website.

See the new standard solution at the recycling station or at ‘Fritidsmessen’ in week 10

If you want to see the new model of the standard solution up close, you can see it at the recycling stations. You can also visit REFA’s booth on ‘Fritidsmessen’ in Nykøbing on 11 and 12 March from 10-16 and get answers to your questions.

Rules for waste management

There are regulations passed for household waste in both Lolland- and Guldborgsund municipality, which REFA work by and which the households must follow. The rules are, among others, there to secure that waste are treated correct and that the waste collectors work conditions are in order. If the rules are not upheld, you can risk that your waste bin will not be emptied.

For example, it is important that your bin can be transported to the curb on a firm foundation – otherwise you must transport it to the curb yourself when it is to be emptied. Read more about the requirements on https://www.refa.dk/borger/indsamling-af-affald/adgangsforhold.

Waste pictographs delivered to the door

The ten waste types each have their own symbol – also called a pictograph – which are used in connection with waste sorting. That is why there will be symbols on your bins. The new two-room bins will be delivered with the pictographs for bio waste and residual waste, paper/carboard and glass/metal. There will also be pictographs on the sacks for plastic and food- & beverage cartons, like the symbol for hazardous waste will be on the environment box. The whole idea of national pictographs is, that we will meet the same symbols no matter where we go, to make waste sorting easier in our everyday lives.

Use the many tools and make your sorting easier

Together with the new bins you will also get sorting instructions and more tools, which will make it easier to sort. Visit the new waste universe at www.refa.dk and read more about the ten waste types and the appertaining symbols. You will also find a new online sorting instruction and good tips and tricks to sorting and arrangement.

Download the sorting app Perfect Waste

Follow on all platforms and keep yourself updated

Best regards
REFA